BPI-Overview

TeleMate Health Provides Business Process Integration (BPI) which is a purpose-built product to help accelerate speed to market and secure the patient experience.  BPI is an end to end operational process that allows TeleMate to Procure, Inventory, Assembly, QA, Ship, and customer support for your fleet of assets.   Our process is fully white-labeled, ISO 14385 adherent, and our warehouses are FDA certified.  TeleMate built this model for you to allow providers to do what they enjoy doing and that is delivering quality care to patients.  Let us take on these operational burdens and introduce you to the “Last Mile of HealthCare.”

MATERIAL PLANNING

  • MATERIAL HANDLING
  • SKU DESIGN
  • WAREHOUSE PLANNING
  • REPORTING

WAREHOUSE & FULFILLMENT

  • RECEIVING PROTOCOL
  • TRACK INVENTORY
  • PULL FOR ASSEMBLY
  • REPORTING

ASSEMBLY & INTEGRATION

  • ASSEMBLE CARTS
  • BUNDLING INVENTORY
  • ASSET TRACKING
  • SOFTWARE & HARDWARE

DISTRIBUTION

  • SHIP PREP
  • LOGISTICS
  • REPORTING
  • DOCK TO LOCATION

END USER SUPPORT

  • TECHNICAL SUPPORT
  • END USER SUPPORT
  • REMOTE MONITORING
  • FULLY STAFFED SERVICE DESK

RETURNS & REPAIRS

  • MANAGE RMA’S
  • INVENTORY LEVEL
  • DISPOSAL

LIFECYCLE MANAGEMENT

  • ASSET MANAGEMENT
  • REFRESH CYCLES
  • DEVICE LEVEL DATA
  • VENDOR PERFORMANCE

End to End Process

Deployment Process